TERMS OF USE/PRIVACY STATEMENT

Marketing Permissions

ConnectWell, supporting people affected by mental ill health, will use the email address you provide when subscribing to contact you automatically when a new post is added to our Latest News blog. We do not require or request any personally identifiable information other than your email address.

From time to time, we may also use your email address to inform you about new features added to our website, such as newsletters, training opportunities, Peer Support Group updates and other updates. You will always be given a clear choice to subscribe or unsubscribe to any new service updates.

By clicking “Submit,” you consent to us using your email address for the purposes stated above, in accordance with these terms. You can change your preferences at any time by clicking the unsubscribe link in any news blog update or by contacting us at denise@connectwell.ie. We respect your privacy and will not share your information with any third party. For more details on our privacy practices, please visit our Privacy Policy page.

Data Protection

For information about your Data Protection rights, please refer to ConnectWell’s Privacy Statement below.

We use Wix as our marketing platform. By clicking the “Submit” button to subscribe, you acknowledge that your information will be transferred to Wix for processing. Learn more about Wix’s privacy practices at www.wix.com.

ConnectWell Privacy Statement

www.connectwell.ie is the website of ConnectWell, a non-profit organisation dedicated to supporting people affected by mental ill health. Your privacy is important to us, and we encourage you to read this Privacy Statement. You can contact us via email at info@connectwell.ie or by post at:

ConnectWell, c/o Rahoonane Community Centre, Killeen Rd, Tralee, Kerry, V92 D9HF

Our Commitment to Personal Data Protection

To carry out our work, ConnectWell needs to collect some personal information about website visitors and service users. We are committed to maintaining safeguards in accordance with current Data Protection Regulations, ensuring that all data we control and process is handled responsibly and securely.

What Personal Information Do We Collect?

We collect personal contact information that you voluntarily provide, including:

Name (if provided)
Email address (for blog and newsletter subscriptions, upcoming training news, Peer Group updates and other ConnectWell related news )

How Do We Use Your Information?

Your personal information is used for the following purposes:

Subscribing individuals to our blog, newsletters, or other updates

What We Do Not Do:

Collect personal information beyond what you voluntarily provide
Store or process credit card or bank details for donations or transactions
Sign you up for newsletters or mailing lists without your explicit consent

Mailing List & Opt-Out

You may unsubscribe from our blog updates and mailing list at any time by clicking Unsubscribe in the email footer or by emailing us at: denise@connectwell.ie.

Third-Party Disclosures

ConnectWell does not share your personal information with third parties without your consent, except:

In cases where an individual may be at risk
When required by law

Links to Other Websites

Our website may contain links to third-party websites for your convenience. ConnectWell does not control or endorse the content of these external sites, and they may have their own privacy policies.

Use of Personal Information

Personal information you provide may be:

Used to support you and provide follow-up services

Anonymised for reporting purposes with funders and partners

Data Retention

We retain personal data only for as long as necessary for its intended purpose and have a review system in place to ensure timely deletion of unnecessary data.

Your Rights: Access, Correction & Erasure

You have the right to:

Request a copy of your personal data
Request corrections if your data is inaccurate
Request erasure of your data if we no longer have a legitimate reason to retain it
To make a formal request, contact us at denise@connectwell.ie or write to:

The Administrator, ConnectWell, c/o Rahoonane Community Centre, Killeen Rd, Tralee, Kerry, V92 D9HF

You may withdraw your consent at any time.

Ensuring Data Accuracy & Authentic Identity

It is your responsibility to ensure that the information you provide is accurate and authentic when signing up for any of our services (e.g., training registration, blog submissions). Applications submitted with false information will not be processed.

Security Measures

ConnectWell takes precautions to protect your personal information. We implement policies that prohibit employees and volunteers from inappropriately disclosing data and have security measures in place for both digital and paper records.

Cookies & Google Analytics

Our website uses cookies to enhance user experience. We also use Google Analytics to collect aggregate data about site visits, such as:

Frequency of visits

Pages accessed

Type of device used

Google Analytics collects Internet Protocol (IP) addresses, but no personally identifiable information. You can disable cookies in your browser to prevent Google Analytics from tracking your visits. For more details, see:

Google Analytics Terms of Service

Google Privacy Policy

Data Controller

All personal information collected on Connectwell.ie is controlled and processed by ConnectWell.

We use Microsoft Office to process electronic data, and our website is hosted on Wix.

For any queries regarding data protection, please contact us at denise@connectwell.ie.